Loading…
CRMUG Summit 2015 has ended
CRMUG Summit 2015 Content is nearly finalized.   Minimal updates may be made however through mid-September 2015.  

Sign up or log in to bookmark your favorites and sync them to your phone or calendar.

Parafest [clear filter]
Wednesday, October 14
 

4:30pm

Leveraging New Features in Parature
Learn about new features in Parature including unified portal, globalization capabilities, and more to help you better service customers and gain more insights into your service success.


Wednesday October 14, 2015 4:30pm - 5:30pm
E1
 
Thursday, October 15
 

8:00am

Extending Service Across the Enterprise
In this session we will review multiple use case examples for Internal Helpdesk, where the support team could be from Information Technology, to Human Resources, or to other internal departments that are responsible for supporting employees of the same company. We will explore a number of Parature features and configurations which are best used for Internal Helpdesk use cases. 


Thursday October 15, 2015 8:00am - 9:00am
E1