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End User [clear filter]
Wednesday, October 14
 

1:30pm

50 Tips in 50 Minutes for End Users
Where do you even begin? This fast paced presentation will dive into some of the most helpful and useful tips that any CRM User can leverage to get more out of their Dynamics CRM experience. We are all End Users, but you may also be in charge of ensuring adoption of CRM happens for your team and department. Join this session to take away some of the greatest functional tips to help the everyday User. This session will be repeated on Oct. 16th 10:30 am (see EUG01R).

Speakers
avatar for Brad Koontz

Brad Koontz

Director of Product Marketing, Hitachi Solutions, Ltd


Wednesday October 14, 2015 1:30pm - 2:30pm
C2
 
Friday, October 16
 

8:00am

War & Peace: The Treaty Discussion that Marketing and Sales Need to Have
Join this Ask the Experts discussion in finding best practices in how sales and marketing Dynamics CRM Users can not only live peacefully together, but thrive in the same CRM environment.

Speakers
avatar for DoriAnn Basaraba

DoriAnn Basaraba

Manager, Dynamics CRM & Marketing, Hitachi Solutions, Ltd
DoriAnn Basaraba works as a CRM implementation manager with a focus on business process improvement and marketing automation solutions, including Microsoft Dynamics Marketing, ClickDimensions, and Salesfusion. Change management is always top-of-mind for DoriAnn, and she has assisted... Read More →
avatar for James Bowen

James Bowen

Product Manager, Hitachi Solutions
At Hitachi Solutions I provide sales support and act as Marketing Automation subject matter expert for sales and consulting teams. I have worked with CRM and Marketing Automation 5+ years and have become an expert around integration and marketing and sales alignment.
avatar for Mishel Justesen

Mishel Justesen

Marketing Technologist, Armanino
avatar for Margaret Wise

Margaret Wise

Senior Director, Arke
Margaret is an 18 year veteran of the CRM industry and a Dynamics CRM expert since v1.0. With Arke, Margaret is focused on helping companies through digital transformations with the goal of improving customer experience. This includes creating a strategic roadmap, implementing martech... Read More →



Friday October 16, 2015 8:00am - 9:15am
C2

10:30am

50 Tips in 50 Minutes for End Users
Where do you even begin? This fast paced presentation will dive into some of the most helpful and useful tips that any CRM User can leverage to get more out of their Dynamics CRM experience. We are all End Users, but you may also be in charge of ensuring adoption of CRM happens for your team and department. Join this session to take away some of the greatest functional tips to help the everyday User. This session was originally held Oct. 14th 1:30 pm (see EUG01).

Speakers
avatar for Brad Koontz

Brad Koontz

Director of Product Marketing, Hitachi Solutions, Ltd


Friday October 16, 2015 10:30am - 11:30am
C1