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Admin-Foundation [clear filter]
Thursday, October 15


Ask the MVPs: Admin-Foundation Edition
This ask the MVPs session is aimed at anyone newly responsible to managing their CRM project or deployment, whether they are using Dynamics CRM Online or on-premises. A panel of Dynamics CRM MVPs will answer your questions on all things administrative to assist you in managing and finding success with Dynamics CRM for your organization.


Thursday October 15, 2015 3:15pm - 4:15pm


Growing Pains - Lessons Learned the Hard Way
When successful organizations grow, CRM has to evolve too. Benefit from the hindsight of other systems administrators as they share what they learned along the way. This Ask the Experts session will share the growing pains of other CRM Administrators in their CRM journey.

avatar for Zara Kamruddin

Zara Kamruddin

Senior Microsoft Dynamics CRM Consultant, NexusTek
As a CRM enthusiast, Zara has paved her career by focusing on Dynamics CRM. Starting as a sales analyst in 2010, she worked on a small implementation of CRM 4.0 with just 12 users. It was there that she became the 'accidental administrator'. She has since managed 3 different CRM... Read More →
avatar for Britta Scampton

Britta Scampton

Systems Design Engineer, BGM TruNorth Wealth Partners
avatar for Jamie Whited

Jamie Whited

Director of Customer Experience, The Icebox
I have spent over 7 years immersed in the Microsoft CRM and Marketing Automation world. I have experience from all perspectives including training customers, implementation of these solutions, being an end user and even from a partner perspective. If you are passionate about CRM or... Read More →

Thursday October 15, 2015 4:45pm - 5:45pm
Friday, October 16


Customers Corner: Data With & Within CRM
This Ask the Experts session will share tips, suggestions, and best practices from a panel of Dynamics CRM customers on their guidance of how to work with data in and around a Dynamics CRM environment.

avatar for Phyllis Eriksen, CIDA, CISA

Phyllis Eriksen, CIDA, CISA

Manager-Projects and Software Support, Audimation Services, Inc.
I have been working with CRM Online since CRM 2011. Besides being manager of projects and software support, I hold the roles of system administrator, customizer, trainer, SSRS report writer and change management gate keeper. We're on CRM 2015 and I really like the customization options... Read More →
avatar for Sarah Jelinek

Sarah Jelinek

Senior CRM Consultant/Trainer, Arctic Information Technology, Inc.
Sarah is a proud geek that loves technology and loves Dynamics CRM. She has had the opportunity to see the positive impact CRM has made for businesses and users since version 3.0 while delivering training and providing consulting services.
avatar for Rachel Winfree

Rachel Winfree

Global Application Developer, Permobil
I am the CRM Specialist for Permobil. I have been involved with CRM Online since we added CRM to the application stack with version 2011 and all update since. We use CRM globally, and integrate with a couple (soon 3) other data sources. I love to learn how we can use and maintain... Read More →

Friday October 16, 2015 1:00pm - 2:00pm