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Friday, October 16


CRM Mobile Deployment Best Practices
In this Ask the Experts session, our panelists will share top tips and best practices to all things mobile-related in using Dynamics CRM for today's agile worker. After the panel shares some of their top tips for deploying mobile solutions for CRM, you get to Ask the Experts your own questions about planning, deploying, and supporting a mobile environment for your Users.

avatar for Nikita Polyakov

Nikita Polyakov

Mobile Solutions Practice Director, PowerObjects
Speaker, Author and a 7 year Microsoft MVP. Nikita has deep technical background in Dynamics CRM and Microsoft Developer eco-system. Passionate about mobility, web and user experience.
avatar for Jim Steger

Jim Steger

Partner, Sonoma Partners
I have been part of the CRM community since Dynamics CRM 1.0 Beta in 2002. I am most passionate about improving CRM usability and adoption, specifically through targeted and immersive user interfaces and mobile applications.

Friday October 16, 2015 8:00am - 9:15am


Your Avid CRM Integration Discussion
Share in this Ask the Experts discussion around all things CRM integration related. The panel will share best practices before diving into some great Q&A with all of you to help answer your integration questions.

avatar for Daniel Cai

Daniel Cai

MVP/Principal Developer, KingswaySoft Inc.
avatar for  Chris Dew

 Chris Dew

Director of Product Management, eOne Solutions
I love customizing and integrating Microsoft Dynamics GP and Microsoft CRM! You can ask me about any of the following: Integration, Customization, Reporting, SmartList, SmartList Builder, Excel Reports, SmartConnect, Integration Manager, eConnect, SmartPost, Flexicoder, Extender... Read More →
avatar for Pierre Hulsebus

Pierre Hulsebus

Senior Sales Engineer, Scribe
I have been working with Dynamics CRM since v 1.0 with a focus on data integration, and process design. I work with the biggest, and coolest, Dynamics CRM implementations many in other countries. So if you want to talk about integration of data into CRM and how to improve your... Read More →

Friday October 16, 2015 1:00pm - 2:00pm


Customers Corner: Data With & Within CRM
This Ask the Experts session will share tips, suggestions, and best practices from a panel of Dynamics CRM customers on their guidance of how to work with data in and around a Dynamics CRM environment.

avatar for Phyllis Eriksen, CIDA, CISA

Phyllis Eriksen, CIDA, CISA

Manager-Projects and Software Support, Audimation Services, Inc.
I have been working with CRM Online since CRM 2011. Besides being manager of projects and software support, I hold the roles of system administrator, customizer, trainer, SSRS report writer and change management gate keeper. We're on CRM 2015 and I really like the customization options... Read More →
avatar for Sarah Jelinek

Sarah Jelinek

Senior CRM Consultant/Trainer, Arctic Information Technology, Inc.
Sarah is a proud geek that loves technology and loves Dynamics CRM. She has had the opportunity to see the positive impact CRM has made for businesses and users since version 3.0 while delivering training and providing consulting services.
avatar for Rachel Winfree

Rachel Winfree

Global Application Developer, Permobil
I am the CRM Specialist for Permobil. I have been involved with CRM Online since we added CRM to the application stack with version 2011 and all update since. We use CRM globally, and integrate with a couple (soon 3) other data sources. I love to learn how we can use and maintain... Read More →

Friday October 16, 2015 1:00pm - 2:00pm