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avatar for Geoff Ables

Geoff Ables

C5 Insight
Managing Partner
Charlotte, North Carolina
Geoff Ables is a renowned customer experience and employee engagement strategist, inspirational international speaker, entrepreneur and an author who helps businesspeople create contagiously engaged employees that transform the customer experience.

In 2003 he began evangelizing The LUCK Principle™ to help companies understand and apply the 4 timeless relationship principles (listen, understand, connect, know) to business. The book, "The LUCK Principle: Business Results at the Intersection of People and Profit," will be released in July, 2016.

Geoff is the founder of C5 insight. Twice named to the Inc. 5000 list of fastest growing businesses, C5 Insight is a consulting firm that helps companies plan and implement customer experience management and employee engagement projects and technologies.

His speaking experience ranges from keynotes to corporate training events to workshops for events like EuroForum, Digital Summit, High Five, the Direct Marketing Association, CRMUG Summit, and LawTech. His thoughts on relationships in the digital age have been seen and heard in a number of venues including National Public Radio, USA Today, BusinessWeek and The New Zealand Direct Marketing Journal.

Those who know Geoff know his passion for the workplace, and for collaborating with clients on scaling timeless principles for good relationships to growing businesses.