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Thursday, October 15 • 8:00am - 9:00am
Extending Service Across the Enterprise

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In this session we will review multiple use case examples for Internal Helpdesk, where the support team could be from Information Technology, to Human Resources, or to other internal departments that are responsible for supporting employees of the same company. We will explore a number of Parature features and configurations which are best used for Internal Helpdesk use cases. 

Thursday October 15, 2015 8:00am - 9:00am

Attendees (9)