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Wednesday, October 14 • 1:30pm - 2:30pm
Next Generation of Customer Service

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Come to this session to hear the exciting vision around the next generation of customer service and how Microsoft's service offering will lead when it comes to this innovation. For attendees looking at ways to go above and beyond their current offering to keep pace with the latest and even upcoming trends in customer service and customer engagement, this session is for you. This session is focused around "Parature by Microsoft" as part of Parafest at Summit, held simultaneously with CRMUG Summit 2015. 


Wednesday October 14, 2015 1:30pm - 2:30pm PDT

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