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Wednesday, October 14 • 9:45am - 10:45am
Be a Playmaker with Governance and Change Management Concepts

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What is CRM governance? Why define your CRM? Join this session to bring balance to your CRM deployment and explore CRM system governance and change management. This presentation emphasizes key concepts to developing the enterprise focus needed to help drive toward success of your CRM project's overall objectives.

Speakers
avatar for  Clarissa Simpson

 Clarissa Simpson

Dynamics CRM Specialist/Systems Analyst, Ford Motor Company
Microsoft Dynamics CRM Specialist / CRMUG Board of Advisors / Technology Project Manager / CRM Governance Guru / Quality Systems | Call Centers / CCA & CCD / Unified Service Desk | "Coming together is a beginning, staying together is progress, and working together is success." ~ Henry Ford


Wednesday October 14, 2015 9:45am - 10:45am
D9

Attendees (36)