Loading…
CRMUG Summit 2015 has ended
CRMUG Summit 2015 Content is nearly finalized.   Minimal updates may be made however through mid-September 2015.  
View analytic
Friday, October 16 • 1:00pm - 2:00pm
C4 Goes Boom! A Customer Care & Call Center Discussion

Sign up or log in to save this to your schedule and see who's attending!

Join this Ask the Experts panel to dive into a great discussion around the 4 Cs of customer care and call center optimization. Panelists will share some best practices they've learned along the way, then field your questions for a healthy discussion.

Speakers
avatar for Steven Foster

Steven Foster

CRM Product and Marketing Manager, Intergen
I see myself as a bit of an evangelist for CRM. I have been working with CRM systems for over 15 years across many platforms with Dynamics CRM for the last 8 years. I have worked on many projects across many industries and many countries and I bring this knowledge to my sessions... Read More →
avatar for Jessica Noble

Jessica Noble

CX Practice Leader, Tribridge
Jessica Noble has responsibility for the Customer Experience (CX) business consulting practice area for Tribridge with a background in Sales, Product Management, CRM, and CX. She specializes in working alongside customers to transform their organizations and realize their unique CX... Read More →
avatar for  Clarissa Simpson

 Clarissa Simpson

Dynamics CRM Specialist/Systems Analyst, Ford Motor Company
Microsoft Dynamics CRM Specialist / CRMUG Board of Advisors / Technology Project Manager / CRM Governance Guru / Quality Systems | Call Centers / CCA & CCD / Unified Service Desk | "Coming together is a beginning, staying together is progress, and working together is success... Read More →


Friday October 16, 2015 1:00pm - 2:00pm
C3

Attendees (0)