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Wednesday, October 14 • 4:30pm - 6:00pm
Enterprise CRM System & Data Governance Panel

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Now that you're a playmaker in understanding governance and change management concepts led by Clarissa Simpson (Ford Motor Company) in an earlier session, let's discuss with a panel of experts and others who have experienced embracing CRM governance and change control over their own deployments, all while managing their vendor relationships in a successful manner.


V. Balaji

Chief Information Officer, Tata Technologies
Global CIO of Tata Technologies. Responsible for CRM, ERP, Infrastructure, Engineering and Product Development systems @ Tata Technologies. Tata Technologies believes "Better Products Benefit People .. That is our Business". Talk to me about Manufacturing Industry, Auto, Aero, Heavy Machinery - how IT systems can drive transformation across these areas - and how we leveraged Microsoft CRM, SAP ERP and Analytics across our own enterprise.
avatar for Erin Schettler

Erin Schettler

Americas CRM Product Manager, JLL
avatar for  Clarissa Simpson

 Clarissa Simpson

Dynamics CRM Specialist/Systems Analyst, Ford Motor Company
Microsoft Dynamics CRM Specialist / CRMUG Board of Advisors / Technology Project Manager / CRM Governance Guru / Quality Systems | Call Centers / CCA & CCD / Unified Service Desk | "Coming together is a beginning, staying together is progress, and working together is success." ~ Henry Ford

Wednesday October 14, 2015 4:30pm - 6:00pm

Attendees (23)